Twice

Discover How to Adjust all Settings on Account and Store Level 

Your Settings

Learn how to update your store name, address, email, and phone number in TWICE

Your Contact Information

Learn how to enable or disable sales channels in TWICE

Managing Sales Channels

Learn About Customizing Your Store's Settings

Your Store Settings

Learn about the importance of setting your opening hours in TWICE and how it influences product availability for your customers.

How Setting Your Opening Hours Impacts Your Operations

How to define the opening hours for your store and add times when your store is closed.

Adjusting Your Opening Hours

How to Create Periods with Different Opening Hours.

Defining Exception Periods

Your Opening Hours

Learn How and When Transactional Emails & SMS are sent to Your Customers

List of all Transactional Messages

Learn how to manage which automated emails are sent to your customers in TWICE.

Your Automated Messages in TWICE

Learn about the document editing feature in TWICE Admin and where to access it

Editing Your Documents in TWICE

Learn about the email editing feature in TWICE Admin and where to access it.

Editing Your Emails in TWICE

Learn how to customize documents and emails using the TWICE Admin document editor

Using the HTML Editor for your Documents and Emails

Everything You Need to Know About Editing Your Store Documents

Your Emails and Documents

Learn how to add and edit your basic business information on TWICE.

Adding Your Business Details

Learn How to Set up TWICE  According to your Location Preferences

Managing General Localization Settings

How to customize colors, button styles, and typography of your TWICE sales channels

Branding & Appearance

Learn how to upload and manage policy documents, set cancellation terms, and manage customer consent options in TWICE.

Setting Your Terms & Policies

Learn How to Define VAT and Sales Tax Levels for Your Operations in TWICE

Adjusting VAT and Sales Tax Levels

How to Enable Email Notifications for Online Orders, Booking Extensions, and Failed Subscription Payments

Getting Notified About New Orders and More

Learn How to Configure your Account Setup, Manage User Access and Permissions, and Adjust Localization Settings for Optimal Operation.

Your Account Settings

Learn how to log in as an existing or new user.

Logging in to TWICE

Learn how to reset and choose a secure password on TWICE.

Choosing and Changing your Password

Learn how to update the email address linked to your TWICE account.

FAQ - Changing Your Email Address in TWICE

Learn the essential steps to secure your Twice account, including password selection, recovery options, and login procedures.

Logging In & Password Reset

Learn how to add your team members to your TWICE Store

Adding Additional Users to TWICE

Learn how to control team member access to various TWICE Account features

Managing User Roles and Permissions

Learn How to Manage Which Sign-In Methods Team Members Can Use in TWICE

Managing Sign-In Methods for Team Members in TWICE

Learn How to Enable Microsoft SSO for Your Organization in TWICE

Setting Up Microsoft SSO in TWICE for Your Team

Discover how to add and manage team members in Twice, controlling their access and roles to streamline your business operations.

Managing your Team

Learn what language options are currently available on TWICE.

Available Languages

Learn How to Use TWICE in Your Desired Language

Using TWICE in Your Language

How to Translate Your Content Across Multiple Languages

Selling in Multiple Languages

FAQ - Language Settings

Explore available language options including guides on usage and customization for a global audience.

Managing your Language Options

Learn how to Effectively Manage Multiple Stores with TWICE

Managing Multiple Stores with TWICE

Learn how to Add Multiple Store Locations to Your TWICE Account

Adding New Store Locations in TWICE

Learn How to Change the Store Location You Are Currently Managing

Switching Between Stores in TWICE

Learn What Shared Products Are and How to Manage Their Visibility Across Multiple Stores

Sharing Products Across Locations in TWICE

Learn How to Edit Inventory Across Multiple Store Locations

Managing Inventory in a Multi-Store TWICE Account

Fulfilling Orders for Multiple Stores in TWICE

Learn How to Change User Permissions in a Multi-Location Account

Editing User Permissions based on Location

Everything you Need to Know When Managing a Multi-Store Account in TWICE

Multiple Store Locations

Learn how to update your email address for your TWICE account.

FAQ - Changing your Account Email

Learn How to Disconnect and Reconnect Your TWICE Account on Wix

FAQ - Resetting Your TWICE Rentals App Connection on Wix

Quick answers to your common TWICE Account questions.

FAQs - Your TWICE Account

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