You can choose to have email notifications sent to your account or store email whenever certain events occur, such as new online bookings, booking extensions, or failed subscription payments. By default, all notification emails are enabled, follow the guide below to adjust your notification preferences.
Types of Notifications
New Online Orders
Booking Extensions
Failed Subscription Payments
Steps to Configure Notifications
Navigate to Notifications Settings:
In your TWICE Admin, go to Account > Notifications.
Enable or Disable Notifications:
New Online Orders: Toggle on to receive email notifications for new bookings placed via the online store.
Booking Extensions: Toggle on to receive email notifications when a booking is extended.
Failed Subscription Payments: Toggle on to receive email notifications when a subscription payment fails.
Choose an Email Address for Notifications:
Account Email: Notifications are sent to your stored business email. You can check and edit your account email in Account > General.
Store Email (for accounts with multiple store locations): Each store can have its own store email. You can check and edit your store email in Store settings > Contact information.
Save Changes:
Click Save to apply your notification settings.