In this article, we explain how to utilize barcode scanners in TWICE to streamline daily operations, such as order fulfillment and processing returns. Barcode scanners serve as an efficient alternative to manual input methods like keyboards and mice.
Steps for Using Barcode Scanners in Order Fulfillment
Preparation for Order Fulfillment
Access the Orders Section:
Navigate to the Orders section in TWICE Admin.
Open the specific order you are preparing.
Scanning Products for Orders
Scan the Barcode:
Use your barcode scanner to scan the barcode of each article you want to assign to the order.
TWICE will automatically populate the corresponding field with the product's Article ID, eliminating the need for manual selection from the dropdown menu.
Verify and Complete the Order:
Ensure all products are correctly scanned and listed in the order.
Hit the "start order" button.
Adding Unlisted Products
Dealing with Unlisted Products:
If you scan a product not originally listed in the order, TWICE will display a popup notification.
You can choose to add this product to the order by confirming the notification.
Steps for Using Barcode Scanners in Returns Processing
Initiate the Return Process
Open the Return Order:
Go to the Orders section and find the specific order being returned.
Open the order to start processing the return.
Scanning Returned Articles
Scan Each Article:
As each article is returned, scan the barcode.
TWICE will automatically mark each scanned item as "returned at [Timestamp]" in the system.
Complete the Return:
Continue scanning until all items in the return order are processed.
TWICE will update the order status to reflect that all products have been returned.