Skip to main content
All CollectionsProduct CatalogYour ProductsProduct Settings
Defining Product Information to Be Filled Out by Your Staff
Defining Product Information to Be Filled Out by Your Staff

Learn How to Define Information to Be Filled in by Your Staff Before Fulfilling an Order on TWICE

Updated over 7 months ago

Ensuring that specific product information is captured by your staff before processing an order can be crucial, especially for documenting conditions or other key details of rental items. This setup helps maintain quality control and enhances the accuracy of your inventory management.


How to Define Product Information

  1. Access Product Settings: Navigate to Catalog > Product, and select the product you want to modify.

  2. Locate Information Settings: In the Settings tab, scroll to the section labeled Required Product Information.

  3. Specify Information Details: Define the name of the information you wish to capture (e.g., condition).

  4. Set the Data Type: Choose whether the collected value should be textual or numeric.

  5. Save Your Changes: Ensure all modifications are saved to update the product settings.

Screenshot of an added field to the required product information, asking the staff to fill in the product condition when rented out

How to Fill in Product Information

  • View Information Requirement: The required product information will be displayed next to the respective product in each order.

  • Complete Mandatory Fields: Staff must fill in this information before they can proceed to start the order.

Screenshot of an order, highlighting the added "Product condition when rented out" field, where the staff already filled in "like new"

By defining and enforcing the completion of specific product information before order fulfillment, you can ensure consistent documentation practices and improve the overall management of product handling within your operations.

Did this answer your question?