You can add internal comments that will be visible only to you and your team members. Comments can be attached at either the order level or for a specific customer within an order. Existing comments are indicated with a small green dot next to the comment icon.
Steps to Add Comments and Notes
Navigate to Orders:
Go to your Orders page and select the order you want to add a note to.
Add a Comment for a Specific Customer:
Click the comment icon on the customer card of the respective customer.
Add a Comment to the Entire Order:
Click the comment icon in the right panel. Order comments are visible on top of the right panel.
Write Your Note:
Enter your comment or note in the provided text field.
Save the Comment:
Click Save to attach the comment to the order.
Example
Here is an example order with two customers, with a comment on the second customer's card and another comment on order level.
Caution: Do not add any sensitive customer information, such as social security numbers or credit card details, as a note to any booking. This is not secure and can violate GDPR laws.