- Help Center
- Delivery
- Managing Pickup Locations
Pickup points
What are pre-defined pickup points and how to create them?
Pre-defined delivery and pickup locations refer to specific addresses or designated spots where customers can receive or return rented items. With Twice, you can pre-define these locations in your Delivery settings in the admin panel, making it easier for your customers to select the most convenient option during the rental process.
Note: The number of available pickup points depends on the user's plan (1 in the Free plan, 2 in Discover, 5 in Build, and 20 in Advance).
On this page:
What are pickup points?
How to create a pickup point?
How to assign a pickup point to a delivery option?
Creating pickup points
- In your Twice Admin, navigate to Delivery.
- Under Pickup Points, select New Pickup Point
- A modal will appear, allowing you to enter the details of the new location:
- Name of the Pickup Point
- Address
- Additional information
- Click save to create the newly defined location
Assigning a pickup point to a delivery option
- Click on the delivery option in question
- Scroll down to Delivery area and select the created pickup point (or multiple) from the drop-down menu
- Click save to retain the changes