Why Can't I Place an Order Even Without or With a Short Booking Buffer?
If you're unable to book a slot despite setting a shorter booking buffer, it might be due to a more restrictive buffer in the product category to which the product belongs.
Example:
You set a 1-hour booking buffer on a product, but it belongs to a category with a 2-hour booking buffer. The system will enforce the 2-hour buffer, preventing bookings within that two-hour window.
What to do
Check the Product Booking Buffer: Verify the buffer time you've set directly on the product.
Review Product Categories: Determine which categories the product belongs to.
Examine Category Buffers: Look at the booking buffers set for these categories and see if any are more restrictive than the product’s own buffer.
Modify If Necessary: If needed, adjust the buffers to ensure they align with your operational needs and customer expectations.