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Creating Orders for Immediate Start
Creating Orders for Immediate Start

How to Serve Walk-in Customers by Creating Orders Through TWICE Admin

Updated over a week ago

When customers arrive at your shop without a reservation, you can quickly create orders for immediate start through the TWICE Admin:

How to Create an Order for Immediate Start

  1. Navigate in TWICE Admin:

    • Go to Create Order.

    • Click Book Now.

  2. Set Up the Order:

    • Select the duration of the booking.

    • Select products by clicking on them. If a product has multiple variants, a new window will appear for you to choose the appropriate variant.

    • Use the All Products dropdown to filter products by category.

    • Add multiple persons and assign products to each one.

  3. Apply Discounts and Continue:

    • Click the % icon to apply a discount.

    • Double-check the order details, then click Continue.

  4. Enter Customer Information:

    • Fill in the necessary customer information.

    • Change the contact person if necessary.

  5. Complete the Payment:

    • Review the payment summary.

    • Apply any potential discount and select the desired payment option(s).

    • Customize the payment methods you want to offer by clicking the Edit button, then click Confirm Order.

  6. Finalize and View Order:

    • After confirming, you will be redirected to the upcoming orders view.

    • Click View Order at the bottom of the screen to navigate to the newly created order.


  • Currently, only rental products can be manually created for immediate orders.

  • Manual order creation does not support delivery, sales, or subscription products.

  • Manual payment options "charge now" and "charge later" are unavailable on the Free Plan. These features are exclusive to paid plans. Learn More About Our Plans

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