Granting your team the right level of access to your TWICE Store is crucial for efficient operation and security. TWICE offers four primary levels of access control: Admin, Manager, Editor, and Member. Additionally, more granular settings allow for tailored access control, ensuring team members can perform their roles without unnecessary access to sensitive areas.
Setting Roles and Permissions for Users
In the Users section, you can invite new users to your Twice Store or edit the permissions of an existing user.
When Adding a New User: Assign roles and permissions directly during the invitation process. For step-by-step guidance, refer to How to Invite a New User to Your TWICE Store.
For Existing Users: Adjust roles and permissions anytime via Account > Users. This ensures ongoing adaptability to your team’s evolving needs.
Access Control: Users can only assign roles, permissions, and restrictions that do not exceed their own. For instance: A Member cannot assign Manager permissions to anyone.
Roles, Permissions, and Restrictions
Admin
Access Level: Full platform access, including all store locations for businesses managing multiple locations.
Permissions: Cannot be extended beyond default access.
Restrictions: Limited only by the constraints of your TWICE Plan.
Manager
Access Level: Comprehensive access with exceptions in Plan and Billing areas.
Permissions:
Payments: Authorized to refund user payments and capture reserved deposits.
Restrictions: Cannot access or modify the TWICE pricing plan, legal, or billing information. Restricted from creating, changing, or editing product categories and from granting or editing Admin privileges.
Editor
Access Level: Permission to create, view, and edit products, orders, and translations.
Permissions:
Payments: Authorized to refund user payments and capture reserved deposits.
Overbookings: Can create overbookings and orders outside of regular opening hours.
Restrictions: Inherits Manager restrictions plus barred from accessing Dashboards, Shop Settings, or Reports.
Member
Access Level: Focused on creating, viewing, and editing orders.
Permissions:
Payments: Authorized to refund user payments and capture reserved deposits.
Overbookings: Can create overbookings and orders outside of regular opening hours.
Restrictions: Extremely limited access, primarily to fulfill orders and via the product catalog.
By setting clear roles and permissions, you not only safeguard your TWICE Store's operational integrity but also empower your team to perform their roles effectively.