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Adding Additional Users to TWICE

Learn how to add your team members to your TWICE Store

Updated over 2 months ago

When you set up a TWICE account, the email address used for account creation is automatically designated as the default first user. Depending on your TWICE Plan you can invite additional users to your account. This article guides you through the process of understanding user limits associated with each plan and inviting new users effectively.

User Limits Per Plan

Each TWICE subscription plan allows a specific number of users to be added to your account. This ensures that you can have the right amount of team members managing your store based on your business needs.

Discover

Build

Advance

Wix Start

Wix Expand

Users

2

5

10

1

unlimited

Inviting Additional Users

  1. In your TWICE Admin, navigate to Settings > Account Setup > Users & Permissions.

  2. Click New User located at the top right corner.

  3. Select a role for the new user.

  4. If your business operates across multiple store locations, specify the store(s) the new user will have access to.

  5. Enter the email address of the new user. To add several users simultaneously who will have the same role and store access, separate each email address with a comma.

  6. Click Invite to dispatch an invitation email to the new user(s).

  7. Each invited user will receive an email with instructions to create a password, enabling them to log in to the TWICE Admin App at: https://admin.twicecommerce.com/login. Please note that the invite link is valid for 7 days.

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