When using the TWICE Rentals App on Wix, you can still create manual orders directly in the TWICE Admin—but there are a few differences to be aware of.
Not Synced with Wix Orders
Manual orders created in TWICE are not synced to your Wix Orders dashboard. This means:
These orders will not appear in Wix
Payment and delivery must be handled separately, outside of the Wix system
Wix’s built-in order management tools and automations do not apply to these orders
Confirmation Email Is Sent by TWICE
Since these orders are created outside the Wix storefront:
Wix’s custom confirmation emails are not triggered
TWICE will send a basic order confirmation email to the customer instead
The TWICE email includes:
The product(s) booked
The rental period
Your business contact information
This email uses a standard template and cannot be customized through your Wix settings