Mastering the TWICE backend (we call it the Twice Admin) is key to effectively managing your rental services on your Wix website. Once you've integrated TWICE with your Wix account, a suite of settings and features unlocks, ready to streamline your rental business operations.
Top bar insights
The top bar of your TWICE dashboard is designed to provide essential information at a glance:
Date, Time, and Connectivity Status: Situated at the very top, this trio keeps you informed about the current day and time, along with your connectivity status (online or offline), ensuring you're always in sync with your business operations.
Just below the top bar, you'll find
Your Profile: Click on your email address or the avatar icon to access your profile settings or log out.
Resource Center: Next to your Email address, a ? Button awaits to connect you directly with our support team, open our help center or product updates for you.
Exploring the main navigation menu
On the left side, the main navigation menu is your gateway to all things TWICE:
Home
The Home section acts as your operational dashboard, presenting a real-time overview of daily activities. Here, you'll find updates on upcoming rental orders and quick links to manage them, view details, and monitor inventory levels. This central hub also includes resources like direct links to the Help Center and Chat Support, ensuring you have all the help you need to navigate the App efficiently.
Create Order
Designed for flexibility, the Create Order function allows you to quickly place orders on behalf of your customers, whether they need immediate service or wish to make future reservations.
Learn how to create immediate start orders.
Discover how to set up future reservations.
Orders
All your TWICE orders will populate both the TWICE Order section and the Wix orders dashboard.
For a guide on managing these orders within TWICE click here.
Catalog
Kickstart your rental business with product examples preloaded in TWICE. You can customize these products and categories directly from the Catalog tab.
Find out how to create new rental products.
Inventory
TWICE's Inventory is tailored for rental item tracking, offering a distinct approach from sales-oriented systems. It organizes items into SKUs linked to your catalog, facilitating precise inventory management.
Customers
The Customers area provides a detailed list of your clients, complete with booking information. This segment enhances customer management through filtering, sorting, and exporting options, enabling effective data analysis and marketing strategies.
Learn more about the customers list.
Settings
Adjust your Store and Account Setup in the Settings tab.
Store Setup
Set Your Contact Information.
Manage your Sales Channels and enable / disable Online or Admin Orders.
Set up opening hours and exception periods. Read why this is important here.
Account Setup
Adjust your Brand & Appearance.
Set regional formats, such as currency and measurement units.
Weak General settings, Regional formats, and Language options.
Adjust Tax details - Note, that any purchases made through the Wix cart will use Wix's tax settings, but you can still manage other tax details here for manually created orders.
Manage User permissions and roles.
Enable and Manage your Languages and Translations
View rental performance Reports.