Setting opening hours in TWICE is essential, even if you don’t operate a physical store. Opening hours define the default times when your products are available for orders, making it a crucial feature for managing product availability. Here’s why this matters and how it impacts your store operations.
Setting Opening Hours For Product Availability
By setting opening hours, you establish the standard timeframe during which all products are available for customers to order. This default availability applies automatically to all products, ensuring consistent scheduling across your store.
However, TWICE provides flexibility to adjust availability beyond these default hours:
Product-Level Custom Start Times: You can adjust availability for specific products if they need to be accessible outside standard hours, which is ideal for special items or high-demand products. Custom start times override your default hours and any store exceptions.
Delivery Time Slots: If you use TWICE’s delivery feature, you can create custom delivery slots in Delivery Settings. Delivery times default to match your opening hours, but customized slots can be set to offer availability outside regular hours, even overriding exception periods.
Additional Considerations
Be sure to review your online store setup to confirm that all availability settings, including opening hours, custom product timings, and delivery slots, are configured to align with your business’s operating needs and customer expectations.