This guide focuses on navigating the TWICE and Wix dashboards to oversee new rental orders, ensuring the smooth processing of payments, shipments, and rental order completions.
Finding your TWICE Orders
To adjust any TWICE order, navigate to TWICE Rentals Dashboard > Orders, where you can access all your rental orders—upcoming, active, and completed.
To modify an order, such as changing the rental period or adding more products, select the desired order first.
Upcoming orders: All rental orders scheduled to start today or in the future.
Learn more about your upcoming orders.
Active orders: All ongoing rental orders, sorted by their return date.
Discover more about your active orders.
Completed orders: All past, fulfilled, or canceled orders.
Find out more about your completed orders.
Managing and Fulfilling your TWICE Orders
Details on editing orders can be found in dedicated section of our Help Center. Here are some quick links on
Editing the Start Time, Order Duration or End Time of an Order
How Orders Sync Between TWICE and Wix
Online orders automatically sync to both TWICE Orders and Wix Orders for tracking and payment management.
Manually created orders in TWICE Admin do net sync with Wix Orders. If you manually create an order in TWICE, they must be processed manually and will not appear in Wix’s order fulfillment system.