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Using the HTML Editor for your Documents and Emails
Using the HTML Editor for your Documents and Emails

Learn how to customize documents and emails using the TWICE Admin document editor

Updated over a week ago

Edit Mode Overview

When you enter Edit Mode, the screen is split into two sections:

  • Left Side: Choose the language in which you want to edit the confirmation and select one of the two tabs:

    • Editor: Displays the HTML and Handlebars code for the document. This is where you’ll make your changes.

    • Test Data: Provides sample data to help you see how your changes will appear with real order data.

  • Right Side: Shows a live preview of the document, which updates instantly as you edit the source code.

Note: Editing is not available on mobile. You'll need to access the document editor from a desktop or laptop.

Editing Documents: HTML and Handlebars

To make changes to a document, you’ll need to use HTML and Handlebars, a templating language. You can refer to external HTML and Handlebars documentation for more details.

Here are a few quick examples of common customizations:

1. Changing Font Size

To increase the font size of a specific element, such as a customer name, locate the HTML in the Source tab and add a style attribute like this:

<span style="font-size: 20px">
{{orderData.responsiblePerson.firstName}} {{orderData.responsiblePerson.lastName}}</span>

2. Making Text Bold

To bold a section of text, wrap the text in <strong> tags:

<strong>Contact information</strong>

3. Adding a New Paragraph

To add a new paragraph, wrap the text in <p> tags:

<p>Remember to bring an ID card when picking up your order!</p>

Non-Editable Elements

Certain elements of some documents cannot be edited. For example:

  • The Barcode and the Order Number at the bottom of the Order Confirmation

Saving Changes and Reverting to Default

Once you've made your edits:

  1. Click Save in the top-right corner to apply the changes.

  2. If you want to undo your customizations and return to the original layout, click Revert to Default.

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