Transactional messages overview

How and when are transactional emails & sms sent to my customers

Transactional emails & SMS provide your customers with useful information at various points along their customer journey with your business. This article provides an overview of all transactional messages sent via Twice and examples of the messages.

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Overview of all transactional emails & sms

Examples of transactional emails & sms

Overview of all transactional emails & sms

Examples of transactional emails & sms

Order confirmation - online store, admin app

Order confirmation - check-in app

Link to confirm order

Booking extension link

Booking extension confirmed

Deposit reserved

Deposit reservation failed

Deposit captured

Subscription has started

Subscription payment charged

Subscription payment failed