Is There a Setup Fee?
No. Our plans do not include setup fees.
Do I Need a Credit Card to Sign Up?
No. Start with our 3-day free trial. Upgrade to a paid plan and enter payment details when ready.
Can I Cancel My Account at Any Time?
Yes. Cancel anytime by contacting customer support via chat.
How Long Are Your Contracts?
TWICE plans are month-to-month unless you opt for an annual plan at a discount.
Do You Offer Any Discounted Plans?
Yes. When choosing annual payments we'll give a 25% discount.
Can I Change My Plan Later On?
Absolutely! Upgrade or downgrade your plan at any time.
Why Can't I Downgrade My Plan?
Each TWICE plan includes specific TWICE Add-Ons. If downgrading, you may need to uninstall some Add-Ons.
Why Is My Plan Different From the Info on Your Pricing Page?
If you signed up before 19th December 2023, your plan might differ from current offerings on twicecommerce.com/pricing. Find your plan name in Account > Plan & Billing. Contact us for legacy plan discussions.