Twice

What to Do If My TWICE Product Isn’t Working on Wix?

Issue: You may experience issues where selecting a product does not yield any response or leads to a blank page when using TWICE on your Wix site.

This problem typically arises due to incorrect widget setup on the designated <code>/rentals</code> page. When you install the TWICE Rentals App on Wix, a page called <code>/rentals</code> is automatically added to your website. This page, equipped with the "store page widget," is crucial for the proper functioning of the app.

- Ensure the "store page widget" is present on the <code>/rentals</code> page. This widget should not be removed or replaced as it is essential for the integration to work effectively.

- The <code>/rentals</code> page URL is configured to interact with the TWICE system. Changing this URL can disrupt functionality, so it should remain unchanged.

- If you want to utilize the "Product Page Widget," set up a new page (e.g., <code>/rental-products</code>) instead of altering the <code>/rentals</code> page. You can place multiple Product Page Widgets on this new page.

- Clicking a product in the Product Page Widget attempts to open <code>website/rentals/productID</code>. If the <code>/rentals</code> page lacks a Store Page Widget that displays all products, the system fails to find the product details, resulting in a blank page.

1. Verify Widget Setup:
 - Ensure the "store page widget" is present on the <code>/rentals</code> page. This widget should not be removed or replaced as it is essential for the integration to work effectively.
2. Maintain Page URL:
 - The <code>/rentals</code> page URL is configured to interact with the TWICE system. Changing this URL can disrupt functionality, so it should remain unchanged.
3. Using Additional Widgets:
 - If you want to utilize the "Product Page Widget," set up a new page (e.g., <code>/rental-products</code>) instead of altering the <code>/rentals</code> page. You can place multiple Product Page Widgets on this new page.
4. Navigation to Product Details:
 - Clicking a product in the Product Page Widget attempts to open <code>website/rentals/productID</code>. If the <code>/rentals</code> page lacks a Store Page Widget that displays all products, the system fails to find the product details, resulting in a blank page.