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Customize Your Online Store Checkout
Customize Your Online Store Checkout

How to Add Custom Fields to Your Online Store Checkout Form

Updated over a week ago

By default, customers provide their first and last name, phone number, and email address when placing an order from your online store. Depending on your business requirements, you may need additional information from your customers. Below are instructions on how to add custom fields to your checkout process.

Adding Additional Checkout Fields

  1. In your TWICE Admin, go to Settings > Online Store, select which theme you want to edit and and choose Checkout from the top-left dropdown menu.

  2. Click + Add Section to insert a new section.

  3. Click + Add Content to add content within a section.

  4. Choose to add a Text, Textfield, Checkbox, or Image.

  5. Enter the label and specify whether it is required to fill out.

A screenshot of the customizer, highlighting the chosen Checkout, Added Section and showing the selection to choose to add a text, text field, checkbox of image.

Viewing Customers' Information in an Order

  1. In your orders view, a comment icon in the lower right corner indicates existing comments in an order.

  2. To view the additional information collected from custom checkout fields, open the Order Summary from the right panel.

Screenshot of an Order, highlighting the "Order Summary", from which the customer information added during checkout can be viewed.
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