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Customizing Payment Receipts
Customizing Payment Receipts

How to Add More Information to Customer Payment Receipts

Updated over a week ago

If you wish to include additional information on your online payment receipts, you can add an extra text field to the payment receipts.

Note: To use this feature, make sure to upgrade your plan to Build or Advance.

Steps to Add Additional Information to Receipts

  1. Navigate to Terms & Policies:

    • In your TWICE Admin, go to Account > Terms & Policies.

  2. Scroll to the Receipts Section:

    • Scroll down until you reach the Receipts section.

  3. Add Your Message:

    • Type the desired message in the Additional information field.

  4. Save Changes:

    • Click Save to apply the changes.

  5. Preview the Receipt:

    • Create a test order using a personal or company email address to preview the appearance of the receipt with the additional information.

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