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Customizing Payment Receipts

How to Add More Information to Customer Payment Receipts

Updated over 10 months ago

If you wish to include additional information on your online payment receipts, you can add an extra text field to the payment receipts.

Note: Customizing payment receipts is available on our Build and Advance plans.

Steps to Add Additional Information to Receipts

  1. Navigate to Terms & Policies:

    • In your TWICE Admin, go to Account > Terms & Policies.

  2. Scroll to the Receipts Section:

    • Scroll down until you reach the Receipts section.

  3. Add Your Message:

    • Type the desired message in the Additional information field.

  4. Save Changes:

    • Click Save to apply the changes.

  5. Preview the Receipt:

    • Create a test order using a personal or company email address to preview the appearance of the receipt with the additional information.

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