Managing the number of orders per start time for a product allows you to better control the flow and quality of service offered to your customers. By default, products on TWICE have no order limits per start time, with only the inventory defining how many can be ordered simultaneously.
How to Limit Orders Per Start Time
Access Product Details: Navigate to your Catalog > Product and open the product you want to edit.
Go to the Availability Tab: Find and open the Availability tab.
Adjust Capacity Settings: Scroll down to the capacity section.
Set Order Limits: Determine and set the maximum number of orders you will accept per start time. For example, you might limit the capacity to just one order per start time to ensure exclusivity.
Note: This setting restricts the number of orders per start time, not the quantity of the product itself.
Why Limit Orders Per Start Time?
Limiting orders per start time can be crucial for maintaining the quality of service and managing customer expectations. Here are some common scenarios:
Private Courses and Activities: For services like private courses or guided tours, limiting orders to one per start time ensures that each group receives individual attention without overlaps.
Products Requiring Introduction: For rental products that need a brief introduction or demonstration on how to use them, limiting orders ensures that staff have sufficient time to provide a comprehensive introduction to each customer, which is particularly beneficial for small businesses with limited staff.