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FAQ - TWICE Subscriptions

Comprehensive Answers to Common Queries on Plans, Billing, and Account Management

Updated over 3 months ago

Is There a Setup Fee?

No. Our plans do not include setup fees.

Do I Need a Credit Card to Sign Up?

No. Start with our 3-day free trial. Upgrade to a paid plan and enter payment details when ready.

Can I Cancel My Account at Any Time?

Yes. Cancel anytime by contacting customer support via chat.

How Long Are Your Contracts?

TWICE plans are month-to-month unless you opt for an annual plan at a discount.

Do You Offer Any Discounted Plans?

Yes. When choosing annual payments we'll give a 25% discount.

Can I Change My Plan Later On?

Absolutely! Upgrade or downgrade your plan at any time.

Why Is My Plan Different From the Info on Your Pricing Page?

If you signed up before 19th December 2023, your plan might differ from current offerings on twicecommerce.com/pricing. Find your plan name in Account > Plan & Billing. Contact us for legacy plan discussions.

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