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Your Business Insights

Learn how to access and understand key metrics in your Business Insights

Updated over 10 months ago

The Business Insights dashboard in TWICE gives you a monthly overview of your store’s performance. You can track revenue, bookings, customer activity, and product-level performance to support operational and business decisions.

How To Access Business Insights

  1. Go to Settings at the bottom of the left-hand menu

  2. Under Account, select Business Insights

What You’ll See

By default, the dashboard shows data for the current month. You can:

  • Switch between daily or monthly views

  • Use the arrows at the top to move through different date ranges

The dashboard provides:

  • Total Revenue – Revenue generated within the selected timeframe

  • Number of Bookings – Total bookings placed

  • Number of Customers – Unique customers who placed orders

  • Product Breakdown – For each product:

    • Quantity rented

    • Revenue generated

Why It Matters

Business Insights helps you monitor rental volumes and spot patterns in customer activity. Use it to:

  • Track peak booking times and prepare staff and inventory accordingly

  • Identify high-performing products based on volume and revenue

  • Understand seasonal trends to plan ahead more effectively

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