Customizing the date and time format in your TWICE Admin App and across your sales channels ensures that your store aligns with regional preferences, enhancing the user experience for both you and your customers. Follow these simple steps to adjust these settings to match your desired formats:
Adjust your Date and Time Format
Open your TWICE Admin and go to Settings > Account > General.
Here, you can modify your settings for:
Time zone: Set the time zone in which you operate to record orders correctly.
Date Format: Choose how dates are displayed.
Time Format: Select your preferred time representation.
First Day of the Week: This selection influences weekly views, such as your booking calendars.
After making your selections, don’t forget to click Save Changes.
Important Consideration:
We advise against changing the time zone if your store has already processed live orders. Doing so may cause the timestamps of existing and past bookings to appear incorrectly, as they will be displayed relative to the new time zone setting. If a time zone change is necessary after processing live orders, please contact our support team for assistance. This precaution helps ensure the integrity of your store's operational timeline and avoids potential confusion for you and your customers.