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Navigating the Admin Dashboard for the First Time
Navigating the Admin Dashboard for the First Time

Explore Your TWICE Dashboard With Ease

Updated over 2 months ago

Welcome aboard! As you step into the world of TWICE, mastering the navigation of your Admin dashboard is crucial for effectively managing your operations. This article is crafted to guide you through the dashboard's main features and functionalities, ensuring a smooth start to your TWICE journey.

Top Bar Insights

The top bar of your TWICE Admin is designed to provide essential information at a glance:

  • Date, Time, and Connectivity Status: Situated at the very top, this trio keeps you informed about the current day and time, along with your connectivity status (online or offline), ensuring you're always in sync with your business operations.

Store Name, Profile, Chat, and More

Just below the top bar, you'll find several key icons designed to enhance your TWICE experience:

  • Store name: On the left, you'll find your own store name. By default your new account is named "My store"

  • User Profile: Click on the user icon to access your profile settings and adjust your TWICE experience to suit your needs.

  • Chat Widget: Beside the profile icon, a button awaits to connect you directly with our support team.

  • Online Store Button: Launch your TWICE online store in a new browser tab to see your storefront as your customers do.

  • View Plans: Interested in unlocking more features? Click "View Plans" to explore and select the perfect TWICE plan that caters to your business needs.

Exploring the Main Navigation Menu

On the left side of your dashboard, the main navigation menu is your gateway to all things TWICE:

  • Rentals and Resales Toggle: Easily switch focus between your rental items and items for resale. The dashboard defaults to Rentals to get you started.

  • Rentals Menu: Dive into the sections

    • Home

    • Create Order

    • Orders

    • Catalog

    • Inventory

    • Customers

    • Delivery

    • Settings

  • Account Settings: At the menu's bottom, these options let you enhance your TWICE setup with additional features and tweak settings that apply to your entire account, like online payments and plan details.

The menu's collapsible design is especially beneficial for mobile or tablet use, ensuring you have a seamless experience on any device.

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