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Navigating the Admin Dashboard for the First Time
Navigating the Admin Dashboard for the First Time

Explore Your TWICE Dashboard With Ease

Updated this week

Welcome aboard! As you step into the world of TWICE, mastering the navigation of your Admin dashboard is crucial for effectively managing your operations. This article is crafted to guide you through the dashboard's main features and functionalities, ensuring a smooth start to your TWICE journey.

Top Bar Insights

The top bar of your TWICE Admin is designed to provide essential information at a glance:

  • Date, Time, and Connectivity Status: Situated at the very top, this trio keeps you informed about the current day and time, along with your connectivity status (online or offline), ensuring you're always in sync with your business operations.

Store Name, Profile, Chat, and More

Just below the top bar, you'll find several key icons designed to enhance your TWICE experience:

  • Store name: On the left, you'll find your own store name. By default your new account is named "My store"

  • User Profile: Click on the user icon to access your profile settings and adjust your TWICE experience to suit your needs.

  • Chat Widget: Beside the profile icon, a button awaits to connect you directly with our support team.

Exploring the Main Navigation Menu

On the left side of your dashboard, the main navigation menu is your gateway to all things TWICE:

  • Your Operational Menu

    • Home - Your dashboard overview, help resources and quick links

    • Create Order - Manually enter orders for your customers

    • Orders - All upcoming, active and past orders in one place

    • Catalog - Your full product offering

    • Inventory - All your TWICE assets

    • Customers - An overview of your customer base

  • Your Sales Channels

    • Online Store

      • adjust your Themes

      • set Delivery Options

      • add cookie preferences

    • Check-in

      • manage your self service solution

  • Your Settings: At the bottom of the menu, you'll find settings that are typically not needed on a daily basis. These include options to configure online payment setup, update business details, manage your subscription plan, and access similar account-wide settings to enhance your overall TWICE setup.

The menu's collapsible design is especially beneficial for mobile or tablet use, ensuring you have a seamless experience on any device.

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