When changes occur in your business, such as updating ownership details or changing your bank account, it's important to update your TWICE Payments account information promptly. This guide outlines the steps needed to make updates and ensure your account remains active.
Accessing Your TWICE Payments Account
Navigate to Payment Settings:
Go to Settings -> Payments in your TWICE Admin dashboard.
Under the TWICE Payments section, click View Account.
This will take you to the account management page, where you can update your information.
Making Updates to Your TWICE Payments Account
Update Your Information:
Make any necessary changes to your business details, owner information, or bank account details.
Ensure all data is correct and upload any required proof or documents.
Verification Process
After updating any information, your changes will go through a verification process. This may take up to 48 hours. During this time:
Ensure that all sections are filled out correctly.
Look for the green "verified" checkmark next to each section to confirm successful verification.
Check back under Settings -> Payments to see if your TWICE Payments account has the status:
Status: Active
Payouts: Active
If any section is not verified, your payouts may be temporarily held. Double-check all entries and resubmit if needed.
For any issues or additional help, please reach out to TWICE Support.