Customize your online store checkout

How to add custom field to your online store checkout form

By default, your customers are asked to fill in their First & Last name, phone number as well as Email address, when placing an order from your online store. Depending on your business requirements you may need additional information from your customers. Find below instructions, how to add custom fields to your checkout process.

On this page

Adding additional checkout fields

Viewing customers' information in an order

Adding additional checkout fields

1. In your Twice Admin App open your customizer via Settings > Online Store and select Checkout from the top left dropdown Menu.
2. Click + Add Section to insert a new section
3. Click + Add Content to add content within a section
4. Choose to add a Text, Textfield, Checkbox or Image
5. Enter the label and whether it is required to fill out

Viewing customers' information in an order

In your orders view a comment icon in the lower right corner indicates existing comments in an order.

To view the additional information collected from custom checkout fields open the Order Summary from the right panel.