Ensuring you have the resources at hand to maximize the potential of your TWICE store is key to your success. This guide directs you to various resources that offer detailed information and support for running and optimizing your online store. Whether you're looking for video tutorials, expert blog advice, product updates, or need to get in touch with our support team, we've got you covered.
TWICE Video Tutorials
If you're a visual learner, our TWICE videos are a perfect start. These tutorials cover everything from setting up your online store to promoting sustainable commerce with TWICE.
Access: Find our comprehensive video collection on YouTube.
TWICE Blog
For those who prefer reading, the TWICE Blog offers a wealth of articles. Topics range from sustainable eCommerce and rental business strategies to marketing tips.
Access: Dive into our blog for insights and best practices on starting and growing your circular economy business at our Blog.
Product Updates & Feedback
Stay up-to-date with the latest feature releases and product enhancements on TWICE. We're continually improving and rely on your feedback for future developments.
How to Contribute: Share your thoughts on missing features or desired improvements for TWICE.
Access: For the latest product updates or to provide feedback, visit our updates page.
You can also access these resources directly through your TWICE Admin App by navigating to 'Updates' in your menu.
Contacting Support
Our dedicated support team is ready to assist with any questions or inquiries you may have.
How to Reach Out: From your TWICE Admin, navigate to Help > Contact Support to initiate a chat with our support team.
Availability: We guarantee fast response times during our business hours, from 09:00 to 16:00 EET. Messages received outside these hours will be addressed the next business day.